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Offshore Teleservice Agencies
The
offshore call centers in this listing go by various labels, such as Teleservice Agency,
Outsource Call Center, Contact Center, Telemarketing Firm, BPO (Business Processing Outsourcing), and so forth.
Regardless of what they call themselves, all provide various calling, phone
answering, and call processing services, as well as email, text chat, and
Web-based customer response services. They
can customize their services to meet your needs, providing overflow coverage,
after-hours support, or complete 24-7 call center services.
Transparent BPO
5740 Executive
Dr Ste 108
Catonsville, MD,
21228, USA
www.transparentbpo.com
Contact: Lafayette Moran, director of business development, at 800-276-5140
x3005 or
lmoran@transparentbpo.com
Services:
Inbound, Outbound, IVR
Multilingual:
English and Spanish
Transparent BPO provides teleservices and business
processes at competitive pricing. Conveniently located in Belize where English
is the first language.
WW-Outsourcing International Services, Inc
2810 E Robinson St
Orlando, FL 32803, USA / Philippines
Contact: Doris Primcierio, president, at 800-785-4766 or
doris@ww-oisi.com
Services: Inbound, Outbound, Email, Text Chat
Provides agents for bureaus with almost any type of equipment.
Callzilla, LLC
1150 NW 72nd Ave Ste 260
Miami, FL 33126, USA
www.callzilla.net
Contact:
Neal Topf, president, at
305-503-9069 or
ntopf@callzilla.net
Services: Inbound, Outbound, Email, Text Chat, IVR
Language: Spanish
Callzilla is a Spanish only nearshore contact center solutions provider
to US and European companies.
CallPoint New Europe
Hermes Business Park
115 K Tsarigradsko Chaussee
Sofia, 1784, Bulgaria
www.callpoint-group.com
Contact: Xavier Marcenac, executive director, at 00359-898-952800
or
xavier.marcenac@callpoint-group.com
Services: Inbound, Outbound, Email, IVR
Multilingual: German, French, English, Italian, Spanish, Russian
Vertical Markets: E-commerce, Travel, Leisure, Software,
Telecommunications.
Eight hundred seats in Eastern Europe (Bulgaria, Romania) on three
sites; multilingual customer care, technical support, telephone interviews, risk
management services
Procall - Professional Call Solutions Inc
2250 NW 114th Ave SDQ311 - Unit 1A
Miami, FL 33172,
USA
www.procall.com
Contact: Al
Cuccinelli, VP of sales, at 866-909-5151 or
al@procall.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Procall has provided multi-national outsourcing since 1997. With call centers
in the Dominican Republic, Miami, Panama, Colombia, and the Philippines, Procall
supports over 12 languages and helps clients improve company operationally with
greater efficiency, better customer service, improved technology, streamlined
processes, and lower costs.
ChoiceConnex
Plot 61, Raheja Arcade, Sector 11, CBD Belapur
Navi Mumbai, Maharashtra, 400614,
India
www.choiceconnex.com
Contact: Sriram Iyengar, USA country head, at 727-571-3302 or
si@choiceconnex.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Finance, Travel, Satellite
We are an ISO certified international contact center providing all
teleservices to clients in the USA, UK, Australia, and New Zealand.
Costa Rica's Call Center
11010 NW 30th St
Miami, FL 33122, USA
www.costaricascallcenter.com
Contact: Richard Blank, CEO, at 888-271-6750 or
ceo@costaricascallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Costa Rica's Call Center is a BPO outsourcing
company offering key telemarketing services to small and medium sized
businesses.
UGL Premas Contact Centre
Blk 750, The Oasis, Chai Chee Road, Technopark @
Chai Chee, #01-01
Singapore 469000
www.unitedpremas.com
Contact: Roopa Chainani, business development, at
roopa.c@ugl-premas.com
Services: Inbound, Outbound, Email, IVR
Multilingual: English, Japanese, Korean, Mandarin,
Cantonese, Malay, Indonesian, Tagalog
Vertical markets: Hospitality and Travel, Property
Developers, Financial
Twelve years of
experience in providing outsourcing services to clients in the Pacific Rim.
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Connections
Magazine.
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